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Legal
Privacy Policy
How Lux Truck collects, uses, and protects your personal data when you request a quote or book a move.
Effective 2026
Who we are
Lux Truck (the “Service”) is a logistics platform that arranges international door-to-door moves. Contact us at hello@trans.stealthnet.app.
What we collect
When you request a quote we collect your name, email, phone number, pickup and delivery addresses, planned move date, and the technical metadata accompanying the request (IP, browser type, UTM parameters). We never collect payment card data ourselves — if you pay online, the card is handled directly by our certified payment processor.
Why we collect it
To calculate your quote, contact you with a confirmed price, plan the move, and meet our legal obligations (invoicing, tax records). We do not sell your data to third parties.
How long we keep it
Order data is retained for up to 6 years for accounting and tax compliance. Quote enquiries that don’t convert are deleted after 12 months.
Your rights
You have the right to access, correct, export, or delete your personal data, and to withdraw consent at any time. Email us to exercise any of these rights.
Security
Data is encrypted in transit (TLS 1.3) and at rest. Access is limited to authorised coordinators on a need-to-know basis.
Changes
We may update this policy from time to time; material changes will be highlighted on this page.
Questions? Write us at hello@trans.stealthnet.app.
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